Davis Insurance Associates, Inc.
Receptionist & Administrative Assistant
Full Time • Myrtle Beach
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Company parties
The Receptionist & Administrative Assistant at Davis Insurance Associates, Inc. plays an important role in creating a positive first impression for our clients and supporting the day-to-day operations of our insurance agency.
This position is responsible for answering and directing incoming calls, greeting clients, assisting with routine customer requests, managing correspondence, and providing administrative support to our insurance team. The ideal candidate is friendly, dependable, organized, comfortable with technology, and able to manage multiple priorities in a busy office environment.
Benefits/Perks
- Competitive Pay
- Paid Time Off
- Matching Retirement Plan
- Professional Development and Training
- Job Stability in a Growing Industry
- Friendly, Team-Oriented Work Environment
- Opportunities for Growth and Advancement
Responsibilities
- Answer incoming telephone calls in a professional and friendly manner and route calls to the appropriate team member.
- Greet clients and visitors and help create a welcoming, professional office environment.
- Assist clients with routine requests and determine the appropriate team member to handle insurance-related questions or service needs.
- Monitor and respond to general office emails, messages, and correspondence.
- Take detailed and accurate messages and ensure they are delivered to the appropriate team member.
- Assist with scheduling appointments and maintaining calendars as needed.
- Process incoming and outgoing mail, documents, electronic correspondence, and other administrative items.
- Scan, upload, organize, and maintain documents and client records within agency systems.
- Assist with data entry and updating client information in the agency management system and other software platforms.
- Provide administrative support to insurance agents, account managers, and management.
- Follow up on outstanding administrative items and help ensure tasks are completed in a timely manner.
- Assist with preparing letters, emails, forms, reports, and other documents.
- Help maintain an organized front office and common work areas.
- Communicate professionally with clients, insurance companies, vendors, and fellow employees.
- Maintain confidentiality of client and agency information.
- Assist with special projects and other administrative duties as needed.
Qualifications
- Previous receptionist, administrative assistant, office, or customer service experience is preferred.
- Insurance experience is helpful but not required.
- Friendly, professional, and comfortable communicating with clients both in person and over the phone.
- Strong written and verbal communication skills.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple tasks and priorities while maintaining accuracy.
- Dependable, punctual, and able to follow through on assigned responsibilities.
- Comfortable working in a fast-paced office environment and assisting multiple team members.
- Strong computer and technology skills, including email, web-based applications, and Microsoft Office programs.
- Ability and willingness to learn new software and office systems.
- Professional appearance and demeanor.
- Positive attitude and a team-oriented mindset.
- Ability to handle confidential information with discretion.
What Success Looks Like in This Role
A successful Receptionist & Administrative Assistant helps keep the office organized, makes clients feel welcomed and well cared for, communicates clearly with the rest of the team, and consistently follows through on administrative responsibilities. This person should enjoy helping others, staying organized, and being an important part of a team.
Compensation: $16.00 - $19.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a Big I South Carolina member agency is a great career choice!
Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)