Benefits of working as an Independent Insurance Agent
Flexibility in both work hours and income. You are in control of how much you earn.
Insurance Customer Service Representative
Full Time • Cheraw
Open Positions
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Dan L. Tillman & Sons Inc. (Tillman Insurance)
Cheraw, SC • Full-Time
Cheraw, SC • Full-Time
Founded in 1926, Tillman Insurance has been serving families and businesses across the Carolinas for a century. We’re a family-owned independent insurance agency built on trust, service, and long-term relationships. As we continue to grow, we’re looking for an Insurance Customer Service Representative (CSR) to join our team and help us provide outstanding support to our clients.
What You’ll Do
- Be the first point of contact for customers by phone, email, and in-person visits.
- Assist clients with questions on auto, home, and business insurance policies.
- Process policy changes, billing inquiries, and claims submissions.
- Maintain accurate client records in our agency management system.
- Support our sales team with quoting, cross-selling, and retention efforts.
- Deliver a friendly, professional experience that makes clients feel valued.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Benefits/Perks
- Competitive Pay. Salary plus commission.
- Professional development training.
- Paid time off
- 401k with up to 5% matching.
- Gym membership.
- Paid cell phone.
- Additional benefits negotiable.
What We’re Looking For
- Prior customer service or office experience (insurance experience is a plus but not required, - we’ll train the right person).
- Strong communication skills (phone, email, in-person).
- Comfortable using computers and learning new systems.
- A positive, team-oriented attitude with a desire to help others.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Why Join Tillman Insurance?
- Work in a respected, family-owned agency with 100 years of history in Cheraw.
- Stable, professional career with growth opportunities in the insurance industry. Our agency has the skills to teach you beyond your average cookie cutter agency.
- Supportive team environment where your work truly makes a difference.
📌 Location: Cheraw, SC (in-office position)
📌 Schedule: Full-Time, Monday–Friday
📌 Schedule: Full-Time, Monday–Friday
👉 Apply directly or send your resume to agent@dtillmaninc.com
Join a growing agency that’s been serving the community since 1926—and help us carry that tradition of service forward.
Compensation: $45,000.00 - $65,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a Big I South Carolina member agency is a great career choice!
Dan L Tillman and Sons has been in business since 1926. Our core product offerings are personal, commercial and life insurance products. We work with many carriers to offer our customers the best options. If you are looking for a career in a stable and rewarding field, you have come the right place.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)