Personal Lines Service Agent Surfside Beach

Choice Insurance Agency

Personal Lines Service Agent

Full Time • Surfside Beach

  
Choice Insurance Agency is GROWING and we are looking for professional, solutions-focused Licensed Service Agents to join our team! 

We know that insurance can be confusing. Our Service Team acts as trusted advisors to help create solutions for our clients. 

We strive to provide the right coverage at the best price available. 

Choice Insurance Agency is all about new business GROWTH, client RETENTION, and superior customer service. 

Expectations For Licensed Service Agents: 
·         Actively shopping our client renewal accounts to ensure that we are always providing updated coverage and the best rates available. 

·         Demonstrate active listening, rapport building, empathy and solutions-focused problem solving when engaging with customers. 

·         Creating and advising personalized insurance proposals based on the needs of the client. 

·         Providing professional consultations with clients for their Service needs. 

·         Effectively identifying other needs in client conversations so we can connect with our other departments to assist (i.e.: Life, Benefits,
           Title, Business). 

·         Identifying claims situations and addressing with empathy, urgency and solutions-focused problem solving for our clients. 

·         Retain continuous awareness of workflow and keep activity notations in compliance with agency procedures. 

·         Frequently replenish job-specific knowledge and apply it on the field 

·         Follow and apply policies and procedures for sales, notation and follow up processes. 

 

 

A Successful Person in This Role Will Exhibit:

·         Good comprehension of insurance products and coverages. Preference to Independent Agent experience. 

·         Ability to work with computers and basic knowledge of Excel, Word, and Outlook. 

·         Excellent skills in communication, active listening, solutions-focused problem solving and rapport building. 

·         Experience in delivering client-focused solutions and in creating long-lasting relationships to solidify retention and generate multi-line referrals. 

·         Ability to collaborate and work together as a team. 

·         Ability to take initiative, be pro-active and be solutions focused for clients. We go above and beyond to work for our client’s business.
          We recognize that they have options and do not have to choose us. We are EARNING their business. 

·         Have a coachable attitude. On our team, we proactively coach and give feedback. Attitude is key to success on our team. 

Who are we and how does our Team operate? 

-      We are courteous & helpful 
-      We strive to be better 
-      We ask questions 
-      We are problem solvers 
-      We are flexible 
-      We act with urgency 




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Benefits of working as an Independent Insurance Agent

 
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)